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Saturday, November 18, 2017

Info Paper

COPRA® Software Maintenance Agreement
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Internet Support

data M Online-Support via Internet

For customers having a valid software hotline support agreement data M is offering a remote support service.

There is a way to give on-line support via the Internet. Different time zones or big distances do not really matter any more

Download our small Support Application and call your support consultant at data M . He will ask you for your ID-Number. As soon as he have entered that number your computer is connected with your consultant's computer.

You can now show him procedures on your machine that may cause a problem.

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